Frequently Asked Questions (FAQs)
HONGKONG KINCH CHEMICAL CO., LIMITED
1. What products do you offer?
We specialize in products related to glass, paints, and wallpapers. This includes industrial coatings, decorative wall finishes, specialty chemicals for glass treatment, and a wide variety of high-quality wallpapers for residential and commercial use.
2. Do you sell to individual customers or only businesses?
We mainly serve wholesale and B2B clients, but individual customers are welcome to inquire. Please contact us for more details.
3. How can I place an order?
You can place an order by emailing us at guanhongli220@gmail.com or calling us at 92433364. Our sales team will assist you with product selection and the ordering process.
4. Where are you located?
Our office is located at:
Room 03, 24/F, Ho King Commercial Center, 2-16 Fayuen Street, Mongkok, Kowloon, Hong Kong.
5. Do you provide product samples?
Yes, samples are available upon request for most of our products. Please contact us with your requirements.
6. What are your business hours?
Our regular business hours are Monday to Friday, 9:00 AM – 6:00 PM (HKT). We are closed on weekends and public holidays.
7. Do you offer international shipping?
Yes, we ship internationally. Shipping costs and delivery times may vary depending on the destination and quantity ordered. Please contact us for a customized quote.
8. Can I visit your showroom or office?
Visits are by appointment only. Please contact us in advance to schedule a visit.
9. What payment methods do you accept?
We accept bank transfers, PayPal, and other major forms of payment. Terms will be confirmed during the order process.
10. How can I get more information or speak with customer support?
You can reach us by:
📞 Phone: 92433364
📧 Email: guanhongli220@gmail.com
Our team is here to assist you with all your questions regarding products, orders, or technical support.