Privacy Policy

HONGKONG KINCH CHEMICAL CO., LIMITED (“we”, “our”, or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or interact with us.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and mailing address.
  • Order Information: Products you purchased or inquired about.
  • Technical Data: IP address, browser type, pages visited, and time spent on our site.
  • Communication Data: Emails, phone inquiries, and messages sent to us.

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and provide customer support
  • Process and fulfill orders
  • Send updates, promotions, or important notices (if opted in)
  • Improve our website and services
  • Comply with legal obligations

3. How We Share Your Information

We do not sell, rent, or trade your personal information. However, we may share your data with:

  • Trusted service providers (e.g., logistics, payment processing)
  • Legal authorities if required by law
  • Business partners strictly for fulfilling product or service requests

4. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance your browsing experience and collect usage data. You may disable cookies through your browser settings, but some features of the site may not function properly.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Correct or update inaccurate information
  • Request deletion of your data
  • Object to or restrict certain processing

To exercise any of these rights, please contact us via the email address below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date.

9. Contact Us

If you have any questions about this Privacy Policy or wish to make a privacy-related request, please contact us:

HONGKONG KINCH CHEMICAL CO., LIMITED
📍 RM03, 24/F, Ho King Comm CTR, 2-16 Fayuen ST, Mongkok Kowloon, Hong Kong
📞 Phone: 92433364
📧 Email: guanhongli220@gmail.com